Frequently Asked Questions
Find quick answers to common questions
General Questions
How do I reset my password?
You can reset your password by clicking the "Forgot Password" link on the login page. Enter your email address and follow the instructions sent to your email.
How do I contact support?
You can reach our support team through the Contact page, by email at support@example.com, or by phone at +1 (555) 123-4567 during business hours.
What browsers are supported?
The system works best on modern browsers including Chrome (latest version), Firefox (latest version), Safari (latest version), and Edge (latest version).
Booking & Reservations
How do I create a new booking?
Navigate to the Booking section from the main menu and click "Create New Booking". Fill in the required information including pickup/dropoff locations, date, time, and passenger details.
Can I modify an existing booking?
Yes, you can modify bookings that haven't been completed. Click on the booking from your booking list and select "Edit" to make changes.
What is the cancellation policy?
Cancellation policies vary based on booking type and timing. Please refer to your booking confirmation or contact support for specific cancellation terms.
Technical Issues
The page is not loading properly. What should I do?
Try clearing your browser cache and cookies, then refresh the page. If the issue persists, try using a different browser or contact technical support.
I'm getting an error message. What does it mean?
Error messages provide information about what went wrong. Take note of the error message and contact support with the details for assistance.
Quick Links
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